Privacy notice
What personal data Senavel keeps about you, why we keep it, and what you can do about it.
Who's responsible
Holdstone Digital makes Senavel and is responsible for the personal data in this notice. It covers you as someone who visits the website or creates an account. Your clients' data is covered by the data processing agreement your business accepts when it gets product access.
What we keep
Your email address and password, so you can sign in. Your business's name, type of business and country, and your description of it if you chose “Other”. Whether you agreed to be contacted, and when. Your answers to our surveys.
Why we keep it
We use your account details to sign you in and to send the emails your account needs, such as the link that confirms your address or resets your password. We use your business's details and your survey answers to decide what to build, and to plan which businesses get product access in each wave.
Why we're allowed to
We keep your account and business details because you asked us to provide Senavel to you. We email you about the pilot only because you agreed to it.
Emails about the pilot
We email you about your business and the pilot only if you ticked the box agreeing to it when you created your business. To stop, reply to any of our emails.
Your clients
Leave details about your clients out of your survey answers and your business's description. Senavel doesn't need them before your business gets product access.
Who else handles it
The suppliers who host Senavel and send its emails process your data on our behalf.
How long we keep it
We keep your data while your account is open. When you close it, we delete your data, apart from anything the law requires us to keep.
Cookies
The website stores the language you choose in a cookie. The dashboard uses cookies to keep you signed in and to remember your language.
Your rights
You can ask to see the data we keep about you, correct it, delete it or get a copy of it, and you can object to how we use it. To do any of these, email us. If you're unhappy with our answer, you can complain to the data protection authority in your country.
Changes to this notice
When we change this notice in a way that matters to you, we'll email you before it applies.
Contact us
Questions about your data? Email us at holdstonedigital@gmail.com.